Customer Support
+61 3 9761 7622 | Email Us

Privacy & Security

About the information we collect

When you visit our web site our web server automatically logs certain non-personally identifiable data about your visit. This data consists of the time of your visit, your domain name or IP address, the browser and the operating system you use, the pages you visit and any links you follow to or within our web site.

Our site may do this by placing a small 'cookie' file on your computer. This cookie only identifies you as a site visitor so we may detect when you return to our website.

If you use any of the services provided on our web site we may request you provide information about yourself including your name, address and details of how we can contact you. This information is generally required to enable us to fulfil the service you have requested effectively. No other personally identifiable information is collected from you without your knowledge. You may contact us at the address above to find out what information we have collected about you.

We use software provided by Google (Google Analytics) and our own internal software to measure and audit web site activity. The information provided to us by Google is used to calculate the number of visitor's to the web site, the number of pages viewed by these visitors, how long they stay on the web site and how they transact online with us. Common entry and exit points may also be identified. This aggregated, non-personal information is collated by Google and provided to us to assist in analysing the usage of the website. The Google Analytics data is not shared with anyone. Google's own privacy policy can be viewed here .

How we use the information collected

Personally identifiable information we collect from you is used to fulfil the service you have requested from us such as a purchase or an enquiry. If the information is to be used for any other purpose this use will be clearly stated at the time we collect the information. If the information provided is not necessary to fulfil the service completion of the details will be optional.

Please note:

  • We have implemented and use Display Advertising from Google.
  • Our Google Analytics usage includes Remarketing to you using display ads.
  • Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager.

You could also use the Google Analytics opt-out browser add-on.

Remarketing

  • We use Remarketing with Google Analytics to advertise online (you may see our ads on other websites that you visit).
  • Third-party vendors, including Google, show our ads on sites across the Internet.
  • Directshop and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on a user's past visits to our website.

Fulfilment of the service may require your personally identifiable information to be provided to a third party such as the provider of the service, supplier of a product or the goods carrier in the case of a purchase.

Protecting your information

We are committed to providing you with a secure environment during storage and transmission of your personally identifiable information.

As with other sites we use Secure Sockets Layer (SSL) software, which encrypts your information.

Any order information including credit card numbers are transmitted using full 256bit SSL encryption. All credit card information is processed by our credit card merchant partner Westpac and gateway provider Verisign. For more information about Verisign, visit their website. We also encrypt all payments and sensitive data using secure web page encryption provided by Godaddy.com. To view their privacy policy, please click here

We recommend that you use the latest version of your browser to ensure it is capable of 256bitSSL protection of your data. On secure pages you will see a padlock symbol in the browser which identified when one of our web pages is using 256bit SSL protection.

Contact Us

If you wish to contact us and remove yourself from any communications or database, then please use the email, phone or address below:

Directshop Pty Ltd
PO BOX 534
Bayswater VIC 3153

Phone +61 3 9761 7622

Email : Click here to submit an enquiry

Third Party Advertising

We use various third party ad servers to display advertisements to you. These ad serving companies may use information (not including your name, address, email address or telephone number) about your visits to this and other Web sites in order to provide advertisements on this site and other sites about goods and services that may be of interest to you. This information is provided to the Ad-Server and is used by the Ad-Server to create anonymous interest profiles. This information does not include and is never merged with personally identifiable information (such as name, address or email address) or any information that is considered sensitive or controversial or that would compromise your privacy. The Ad-Server(s') profiles may be accessed by the website and marketers to tailor site content, promotions and advertising, and to perform marketing research. Consumers can opt-out from these profiles at any time.